Over the years we have acquired a lot of merchant accounts, Many started their new enterprise as small businesses and have grown to medium and large businesses over time. looking over our account offerings we decided something needed to be created to better meet the demands of our customers.
When a business signs up for an account, the likelihood is they will stay with us. We nurture and guide each business and ensure that with all the ups and downs businesses have to deal with, the one thing they do not need to think about is their merchant facility. Their account is always available to them, whenever, wherever and however they need to process payments.
We started running the numbers and realised there was a gap, our offering for small and medium business is one of the most cost effective and competitive on the market but when measuring like for like, what we were lacking was a plan which was suitable for above average sized businesses and large business. So we spent some time figuring out what we could do to remedy that.
If you now go to our plans and pricing page you will find a new plan called the platinum plan. It shares the same plan length as our gold plan (2 years) but has a lower merchant service fee starting at 1.6% (ex-GST) and has no transaction fees. Admittedly the monthly fee is priced higher than the Gold plan, but once your business reaches a point where you are processing in excess of $2000 per month on cards the savings are immediate.
If you are a current account holder and feel you could benefit from the lower fees please send us an email and we will look at your account and let you know your savings. If you are a new customer and wish to sign up for this plan simply go through the signup pages.
With this new plan, comes new user guides and application forms, which can be accessed via our downloads section. Much of the information you will already have, but if you would like the most up to date user guide please feel free to download it.
We hope everyone has a safe and prosperous new year, and we look forward to providing you with your credit card processing in the coming years.